Delivery

     CHRISTMAS- Express deliveries will be suspended from 11am on Friday 20th December until 6th January. Our hard-working team is taking a well earned break from Christmas Eve- back in the office 6th January 2025. During this time, we will monitor emails and ship some orders, but please expect delays. A full service will resume on January 6th.

    Thanks for all your support in 2024!

    UNITED KINGDOM

    Once your order is placed we will always ship it out as soon as we possibly can. Please bear with us during busier periods.

    1. Free Postage: Orders over £35 qualify for free standard UK postage.

    2. Delivery Service: Lighthouse Clothing uses the Royal Mail RM48 service for standard UK orders.

    3. Delivery Time: The Royal Mail RM48 service aims to deliver your order in 2 business days. However, they cannot guarantee this, so it's best to allow 2-5 business days for delivery. This means that your order should typically arrive, once shipped, within 2 to 5 working days.

    4. Confirmation Email: Upon dispatch of your order, Lighthouse Clothing will send you a confirmation email. This email will serve as a notification that your order is on its way.

    5. Order Tracking: You can track the status of your order by following the link provided in the dispatch email. Alternatively, if you have any questions or need assistance, you can contact customer services at help@lighthouseclothing.co.uk.

    6. Postage charge: Orders under 35 pounds will be charged 3.95 (1.95 for hats). If discount codes are applied and bring you below the postage threshold, postage charges will apply.

    Lighthouse Clothing offers two additional delivery options for customers who require faster or guaranteed delivery:

    Express Delivery - £5.95: (for Delivery Monday-Friday)

      • To receive your Lighthouse order within 2 working days (excludes Bank Holidays, Saturdays, and Sundays), you can opt for the Express Delivery service.
      • Orders need to be placed by 2 pm from Monday to Thursday and by 11 am on Fridays.
      • Tracking is available for your order; you can follow the link provided in the dispatch email or contact customer services at help@lighthouseclothing.co.uk.
    Guaranteed Next Day Delivery - £8.95 (for Delivery Monday-Friday)
    • If you require a guaranteed next day delivery service, you can choose this option.
    • This service is available from Monday to Friday and excludes Bank Holidays and weekends.
    • To ensure next day delivery, orders should be placed by 2 pm from Monday to Thursday and by 11 am on Fridays.
    • This service uses Royal Mail's SD1: Special Delivery Guaranteed service.
    • You can track your order through the link in the dispatch email or by contacting customer services at help@lighthouseclothing.co.uk.
    • Please note that orders placed after 1 pm on Friday will be shipped on the next working day (Monday), and this service may require a signature upon delivery.

    BREXIT:

    As a brand based in Northern Ireland, we are covered by the NI Protocol which ensures that our products can move tariff-free between NI and GB.

    This also means no customs charges apply on orders to EU countries.

     

    IRELAND:

    All costs stated at checkout before order completion

    1. Express Ireland:

      • Order by 8 am, Monday to Friday, for delivery in 1-2 business days.
      • You will receive a tracking email with your shipping number and a link to the DHL tracking website.
      • Options are available to sign up for email or text notifications on your order's progress.
      • Delivered by DHL

    2. Standard Ireland:

      • Aims to deliver in 5-10 business days. Delivered by Deutsche Post.
      • You will receive a confirmation email with a tracking number upon dispatch.

    EUROPE:

    All costs stated at checkout before order completion

    1. Standard Europe:

      • Aims to deliver in 10-15 business days. Delivered by Deutsche Post.
      • A confirmation email with tracking numbers is sent upon dispatch.

    2. Express Europe:

      • Order by 8 am, Monday to Friday, for delivery in 2-3 business days.
      • You will receive a tracking email with your shipping number and a link to the DHL tracking website.
      • Options are available to sign up for email or text notifications on your order's progress.
      • Delivered by DHL

    REST OF THE WORLD EXPRESS:

    All costs stated at checkout before order completion

    • Order by 8 am, Monday to Friday, for delivery in 3-4 business days.
    • This service is fully tracked.
    • You will receive a confirmation email with tracking numbers upon dispatch.
    • Delivered by DHL